Shipping policy

Below you will find the estimated delivery time for all our shipments:

  • Once an order has been placed, we require 1–2 working days to process it. During the week, this typically takes one working day; however, if you place your order on a Friday evening or over the weekend, it may take slightly longer.

  • After processing, your order will be shipped, and the average delivery time is 4–7 working days.

We strive to make the ordering and delivery process as simple and user-friendly as possible for our customers. However, if you have any questions or concerns, please do not hesitate to contact our customer service team. Below, we explain how your order is processed and delivered.

Placing an Order

Ordering from Durban Coast is simple:

First, go to the product page and add the desired product to your cart by clicking the black “Add to Cart” button. Please ensure that you have selected the correct product variants.

If everything is correct, proceed to checkout by clicking “Proceed to Checkout.” On the information page, enter your correct address details and click “Continue to Shipping.”

On the “Shipping” page, you can review the address details you have entered. Please note that all orders are shipped completely free of charge.

Click “Continue to Payment” and select your preferred payment method. At Durban Coast, all payment options are SSL-secured, ensuring a safe payment environment.

You can pay by credit card (AMEX, Mastercard, Maestro, Visa). Click “Complete Order” and follow the instructions on the selected payment page.

If you experience any issues, you can always contact us for assistance.

Shipping Costs

We cover the shipping costs for every order. All our products are shipped 100% free of charge, with no minimum order requirement.